State Farm® Insurance Agent Ryson Shepherd
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joseph Thames
September 22, 2025
5
out of
5
rating by Joseph Thames
"Very good people to deal with thank you Austin"
We responded:
"Thank you, Joseph! We appreciate your kind words and are glad to hear Austin provided great service. Thanks for trusting our State Farm office with your insurance needs. "
Bootz TRMC
September 20, 2025
5
out of
5
rating by Bootz TRMC
"Austin at State Farm just saved me over half of what I was spending a month!! It was an easy switch over and took only minutes! Superb job!"
We responded:
"I'm thrilled to hear about your positive experience with Austin and the savings you've found with us. It's awesome to know the switch was smooth and quick for you. Welcome to the State Farm family!"
Rachel Wooten
September 12, 2025
5
out of
5
rating by Rachel Wooten
"I am a very long-time customer of this State Farm branch and can't say enough good things. Mark at the office has always handled every claim with the utmost detail, making you feel safe and secure every step of the way. My entire family has dealt with him for over 2 decades and would never go anywhere else!"
We responded:
"I'm thrilled to know that Mark has been able to provide you and your family with the care and attention you deserve, Rachel. It's stories like yours that make us love what we do. We'll make sure Mark gets your compliments; they’ll surely make his day. We look forward to many more years together!"
Writing Life 0608
September 4, 2025
5
out of
5
rating by Writing Life 0608
"I can't say "wow" and Thank You "enough" Ryson Shepherd and his Team at State Farm Insurance, pulled me through an emotional moment. The professionalism, care, and above and beyond approach to make me feel more than just a customer, but a family member is beyond words. In the event of losing my sister, this team made a difficult day, a reality with a smile! I wholeheartedly encourage anyone reading this review to take a moment reflect and give Ryson Shepherd and the State Farm Insurance Agents a try you will not be disappointed!"
We responded:
"I'm truly touched by your heartfelt review. It's incredibly meaningful to know that our efforts made a difference during such a difficult time in your life. Thank you for putting your trust in us, and for encouraging others to do the same."
Zahra
August 29, 2025
5
out of
5
rating by Zahra
"Amazing and fast service!"
We responded:
"Thank you for taking the time to share your experience, Zahra. I'm thrilled to hear that you had an amazing experience with us and that we could assist you quickly! It's always our goal to provide top-notch service to our customers."
Adam Paddock
August 28, 2025
5
out of
5
rating by Adam Paddock
"Mark Wyatt is the absolute MAN - my car was totaled while parked outside of my house & he walked me step-by-step through the process of getting the car towed, appraised, and paid out. When I felt like I was asking stupid questions, he walked me through them confidently and even helped me vouch for a higher payout on my vehicle. The rate that I have with this office is cheaper than anywhere else I could find and I DID my research. I can't recommend working with them more!"
We responded:
"Thank you, Adam, for sharing your positive experience with Mark. We know how stressful it can be when something unexpected happens to your car, and it’s great to know that Mark was there to guide you every step of the way. Thank you for choosing us for your insurance needs!"
Monica Head
August 23, 2025
5
out of
5
rating by Monica Head
"Great customer service"
We responded:
"Thank you, Monica! We’re so glad you had a great experience with our team. We appreciate you choosing us for your insurance needs!"
anna brazil
August 23, 2025
5
out of
5
rating by anna brazil
"Austin was/is amazing"
We responded:
"Thank you for the five-star rating, Anna! We appreciate your support and are happy to have you with us at Ryson Shepherd State Farm. "
Michael Tagert
August 22, 2025
5
out of
5
rating by Michael Tagert
"I was in search for ins and Austin was great at taking care of me. He was very professional and answered every question I had."
We responded:
"Thank you, Michael! We’re glad Austin was able to take great care of you and provide the answers you needed. We appreciate your trust in us for your insurance needs!"
kelly grubbs
August 20, 2025
5
out of
5
rating by kelly grubbs
"I’ve had a great experience with State Farm. They always follow up when they say they will, and whenever I call, someone picks up right away. The team is professional, friendly, and timely in everything they do. It’s refreshing to work with an insurance company that truly delivers on their promises and makes the process so easy. Highly recommend!"
We responded:
"I’m really glad to hear that you've had such a positive experience with us, Kelly! Our team works hard to make sure we’re always delivering on our promises and providing the best service possible. Knowing that you find our service professional, friendly, and timely means a lot to us. Thanks for trusting us!"
Jason Wheeler
August 7, 2025
5
out of
5
rating by Jason Wheeler
"Excellent! Thank you!"
We responded:
"Thank you for the five stars, Jason! We appreciate your trust in us for your insurance needs!"
Pamela
August 5, 2025
5
out of
5
rating by Pamela
"I just want people to know Ryson Shepherd-State Farm Insurance, IMO, is your neighbor and they are there. There to help with your insurance concerns. I was just so surprised they could beat my current insurance that I had for decades. Yes decades! They cut my car insurance by almost a half. They are well spoken and knew my concerns. Any questions I ask, they were happy to answer. The whole team of agents, Ryson, Mark, Mike and Austin are vested in you being happy with what you needed and could afford. They have solutions at Ryson Shepherd-State Farm Insurance."
We responded:
"Thank you so much, Pamela! We’re honored that you made the switch after decades with your previous provider—and thrilled we could help you save and feel truly supported. Our whole team is grateful for your trust and kind words. Thanks for being the best part of State Farm!"
Isabel Noyola
August 4, 2025
5
out of
5
rating by Isabel Noyola
"Mark is always happy to help, every time we call or stop by."
We responded:
"Thank you, Isabel! We're so glad to hear Mark is always there when you need him. We truly appreciate your trust and support."
Frank Steiner
July 29, 2025
5
out of
5
rating by Frank Steiner
"Mark has been very helpful to our family needs for years. We highly recommend this agent!"
We responded:
"Thank you, Frank! We're grateful for your continued trust over the years, and we're so glad Mark has been able to support your family's needs. We appreciate the recommendation! "
Tom Cunningham
July 24, 2025
5
out of
5
rating by Tom Cunningham
"Ryson and his team at state farm are the best in the business. They really go to bat for their customers regarding rates and also to help you understand exactly what you’re signing up for. They are professional, courteous, kind, and very supporting. I would highly recommend Ryson Shepherd State Farm for all of your insurance needs."
We responded:
"Thank you so much, Tom! I really appreciate your kind words and the trust you've placed in our team. We're always here to make sure you feel supported, informed, and well taken care of. Thanks again for choosing us for your insurance!"
Ryan Dungan
July 23, 2025
5
out of
5
rating by Ryan Dungan
"Austin was incredible. He will have you ready to go with the lowest rates in under 10 mins!!! Best insurance experience to date…"
We responded:
"Thank you, Ryan! We're so glad Austin made the process quick, easy, and affordable—he’s truly one of a kind. We appreciate your trust in us for your insurance needs!"
Matt Law
July 22, 2025
5
out of
5
rating by Matt Law
"Was awesome pricing and all, Helped me out tremendously! So easy to work with with no complications. Couldn’t ask for any better!"
We responded:
"Thanks for the kind words, Matt! We're thrilled to hear we were able to make things simple and stress-free—with awesome pricing to top it off. We appreciate your trust in us for your insurance needs!"
Jackie Hathaway
July 19, 2025
5
out of
5
rating by Jackie Hathaway
"State Farm has been a trusted choice for over 15 years, and their commitment to customer service has consistently been outstanding. My entire family does business with this company. Mark Wyatt has done an amazing job, helping clients and making sure that you have the best coverage."
We responded:
"Thank you, Jackie! We’re so glad you’ve trusted State Farm for over 15 years. Mark is proud to support your family and help ensure you’re well covered. We truly appreciate you choosing us for your insurance needs."
Anna Raney
July 17, 2025
5
out of
5
rating by Anna Raney
"Austin made the process of getting auto and renters insurance a breeze. 10/10 recommend using him to ensure this process is as quick and simple as possible."
We responded:
"Thank you for the five star review, Anna. It's awesome to hear that Austin made your insurance process smooth and straightforward! Our goal is to make sure everything is as easy as possible, so it’s great to know we hit the mark. Thanks for choosing us, and welcome to the State Farm family!"
Madeline Montano
July 10, 2025
5
out of
5
rating by Madeline Montano
"I called this office to get help with switching my car insurance over after moving states and was blessed to be helped by the agent Mark. He was friendly, knowledgeable, unbelievably helpful, and an all around good soul to speak to. He answered all of the questions i had regarding coverage and then some. His enthusiasm really showed that he loves what he does and there's nothing more reassuring as a customer to get help from someone who WANTS to help you. Thank you so much. I'm so glad I called this office!"
We responded:
"Thank you, Madeline! We're so happy to hear that Mark made your transition smooth and stress-free. His genuine care and passion for helping others truly shine, and we’re lucky to have him on our team. We’re grateful you chose us and trusted us with your insurance!"
Allison Smith
July 9, 2025
5
out of
5
rating by Allison Smith
"Superior customer support!!!! Pls stop by and talk to Mark Wyatt and Ryson Shepherd!!"
We responded:
"Thank you so much, Allison! I’m really glad you felt supported—Mark and I truly appreciate your kind words and your trust in us. We're always here to help however we can!"
Rachel Cauthen
June 25, 2025
5
out of
5
rating by Rachel Cauthen
"Fantastic gentlemen..full of enthusiasm and knowledge...had coverage and proof there of..all in about 10 minutes. Better coverage at a lower rate than the company I had before for over 20 years"
We responded:
"Thank you, Rachel! We’re so glad our team could get you better coverage at a lower rate! Thanks for trusting us with your insurance needs."
Omar M.
June 25, 2025
5
out of
5
rating by Omar M.
"Austin was so excellent!"
We responded:
"Thank you, Omar! We're thrilled to hear Austin provided excellent service—he’s a valued part of our team! We appreciate your trust in us for your insurance needs. "
Conor Belcher
June 25, 2025
5
out of
5
rating by Conor Belcher
"Across the board a real pleasure to work with. Mark Wyatt provides exceptional customer service and is always ready to help!"
We responded:
"Thank you, Conor! We're so glad to hear you've had a great experience working with Mark Wyatt—his commitment to exceptional service truly stands out. We'll be sure to pass along your kind words!"
Cary W
June 13, 2025
5
out of
5
rating by Cary W
"Helpful, genuine, interested & fully supported my best interest"
We responded:
"Thank you, Cary! We’re grateful for your kind words and glad you felt fully supported. Thanks for trusting us with your insurance!"