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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jason Wheeler

Jason Wheeler

August 7, 2025

5  out of  5
rating by Jason Wheeler
"Excellent! Thank you!"
We responded:
"Thank you for the five stars, Jason! We appreciate your trust in us for your insurance needs!"
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Pamela

August 5, 2025

5  out of  5
rating by Pamela
"I just want people to know Ryson Shepherd-State Farm Insurance, IMO, is your neighbor and they are there. There to help with your insurance concerns. I was just so surprised they could beat my current insurance that I had for decades. Yes decades! They cut my car insurance by almost a half. They are well spoken and knew my concerns. Any questions I ask, they were happy to answer. The whole team of agents, Ryson, Mark, Mike and Austin are vested in you being happy with what you needed and could afford. They have solutions at Ryson Shepherd-State Farm Insurance."
We responded:
"Thank you so much, Pamela! We’re honored that you made the switch after decades with your previous provider—and thrilled we could help you save and feel truly supported. Our whole team is grateful for your trust and kind words. Thanks for being the best part of State Farm!"
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Isabel Noyola

August 4, 2025

5  out of  5
rating by Isabel Noyola
"Mark is always happy to help, every time we call or stop by."
We responded:
"Thank you, Isabel! We're so glad to hear Mark is always there when you need him. We truly appreciate your trust and support."
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Frank Steiner

July 29, 2025

5  out of  5
rating by Frank Steiner
"Mark has been very helpful to our family needs for years. We highly recommend this agent!"
We responded:
"Thank you, Frank! We're grateful for your continued trust over the years, and we're so glad Mark has been able to support your family's needs. We appreciate the recommendation! "
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Tom Cunningham

July 24, 2025

5  out of  5
rating by Tom Cunningham
"Ryson and his team at state farm are the best in the business. They really go to bat for their customers regarding rates and also to help you understand exactly what you’re signing up for. They are professional, courteous, kind, and very supporting. I would highly recommend Ryson Shepherd State Farm for all of your insurance needs."
We responded:
"Thank you so much, Tom! I really appreciate your kind words and the trust you've placed in our team. We're always here to make sure you feel supported, informed, and well taken care of. Thanks again for choosing us for your insurance!"
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Ryan Dungan

July 23, 2025

5  out of  5
rating by Ryan Dungan
"Austin was incredible. He will have you ready to go with the lowest rates in under 10 mins!!! Best insurance experience to date…"
We responded:
"Thank you, Ryan! We're so glad Austin made the process quick, easy, and affordable—he’s truly one of a kind. We appreciate your trust in us for your insurance needs!"
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Matt Law

July 22, 2025

5  out of  5
rating by Matt Law
"Was awesome pricing and all, Helped me out tremendously! So easy to work with with no complications. Couldn’t ask for any better!"
We responded:
"Thanks for the kind words, Matt! We're thrilled to hear we were able to make things simple and stress-free—with awesome pricing to top it off. We appreciate your trust in us for your insurance needs!"
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Jackie Hathaway

July 19, 2025

5  out of  5
rating by Jackie Hathaway
"State Farm has been a trusted choice for over 15 years, and their commitment to customer service has consistently been outstanding. My entire family does business with this company. Mark Wyatt has done an amazing job, helping clients and making sure that you have the best coverage."
We responded:
"Thank you, Jackie! We’re so glad you’ve trusted State Farm for over 15 years. Mark is proud to support your family and help ensure you’re well covered. We truly appreciate you choosing us for your insurance needs."
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Anna Raney

July 17, 2025

5  out of  5
rating by Anna Raney
"Austin made the process of getting auto and renters insurance a breeze. 10/10 recommend using him to ensure this process is as quick and simple as possible."
We responded:
"Thank you for the five star review, Anna. It's awesome to hear that Austin made your insurance process smooth and straightforward! Our goal is to make sure everything is as easy as possible, so it’s great to know we hit the mark. Thanks for choosing us, and welcome to the State Farm family!"
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Madeline Montano

July 10, 2025

5  out of  5
rating by Madeline Montano
"I called this office to get help with switching my car insurance over after moving states and was blessed to be helped by the agent Mark. He was friendly, knowledgeable, unbelievably helpful, and an all around good soul to speak to. He answered all of the questions i had regarding coverage and then some. His enthusiasm really showed that he loves what he does and there's nothing more reassuring as a customer to get help from someone who WANTS to help you. Thank you so much. I'm so glad I called this office!"
We responded:
"Thank you, Madeline! We're so happy to hear that Mark made your transition smooth and stress-free. His genuine care and passion for helping others truly shine, and we’re lucky to have him on our team. We’re grateful you chose us and trusted us with your insurance!"
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Allison Smith

July 9, 2025

5  out of  5
rating by Allison Smith
"Superior customer support!!!! Pls stop by and talk to Mark Wyatt and Ryson Shepherd!!"
We responded:
"Thank you so much, Allison! I’m really glad you felt supported—Mark and I truly appreciate your kind words and your trust in us. We're always here to help however we can!"
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Rachel Cauthen

June 25, 2025

5  out of  5
rating by Rachel Cauthen
"Fantastic gentlemen..full of enthusiasm and knowledge...had coverage and proof there of..all in about 10 minutes. Better coverage at a lower rate than the company I had before for over 20 years"
We responded:
"Thank you, Rachel! We’re so glad our team could get you better coverage at a lower rate! Thanks for trusting us with your insurance needs."
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Omar M.

June 25, 2025

5  out of  5
rating by Omar M.
"Austin was so excellent!"
We responded:
"Thank you, Omar! We're thrilled to hear Austin provided excellent service—he’s a valued part of our team! We appreciate your trust in us for your insurance needs. "
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Conor Belcher

June 25, 2025

5  out of  5
rating by Conor Belcher
"Across the board a real pleasure to work with. Mark Wyatt provides exceptional customer service and is always ready to help!"
We responded:
"Thank you, Conor! We're so glad to hear you've had a great experience working with Mark Wyatt—his commitment to exceptional service truly stands out. We'll be sure to pass along your kind words!"
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anna brazil

June 17, 2025

5  out of  5
rating by anna brazil
"Austin was/is amazing"
We responded:
"Thank you for the five-star rating, Anna! We appreciate your support and are happy to have you with us at Ryson Shepherd State Farm. "
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Cary W

June 13, 2025

5  out of  5
rating by Cary W
"Helpful, genuine, interested & fully supported my best interest"
We responded:
"Thank you, Cary! We’re grateful for your kind words and glad you felt fully supported. Thanks for trusting us with your insurance!"
Profile photo of Alvita “VeVe” W

Alvita “VeVe” W

June 4, 2025

5  out of  5
rating by Alvita “VeVe” W
"Alston made this transition very welcoming, smooth and was very professional. Feel just like family !!!"
We responded:
"Thank you, VeVe! We're so glad Austin made your transition smooth and welcoming—it means a lot to have you feel like part of the family!"
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Yancey Gregory

May 28, 2025

5  out of  5
rating by Yancey Gregory
"Ryan and his team have been wonderful to work with. Communication has been great, they've been honest and straightforward, and the policy rates have been cheaper than other companies that I've used in the past and researched. He's been nothing but a pleasure to work with and I would highly recommend reaching out to them if you're interested in any kind of insurance."
We responded:
"Thank you so much, Michael! I really appreciate your kind words. It’s always our goal to be transparent, responsive, and help folks find the right coverage at a great value. Glad we could deliver for you!"
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Samantha Clark

May 27, 2025

5  out of  5
rating by Samantha Clark
"Very kind and educational! Very competitive prices also!"
We responded:
"Thanks so much, Samantha! We’re glad you had a great experience with our team—kind, informative service and competitive insurance rates are what we aim for every day."
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Marlene Watson

May 22, 2025

5  out of  5
rating by Marlene Watson
"Mark Wyatt is my go to guy with State Farm. We have been friends for many years. I have had many vehicles as well as my home and life insurance through State Farm and Mark has always given me great customer service and is always prompt with his response to my questions or concerns. I highly recommend Mark and State Farm for all of your insurance needs."
We responded:
"Thank you, Marlene! We're proud to have Mark on our team—his dedication and long-standing relationships mean everything to us. We’re so glad you’ve trusted us with your insurance."
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chad smith

May 20, 2025

5  out of  5
rating by chad smith
"Excellent service and response! Process was easy and Austin saved us a bundle!"
We responded:
"Thanks, Chad! We’re glad to hear Austin made the process easy and helped you save on your policies. Thanks for trusting us with your insurance! "
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Kathy Freeman

May 19, 2025

5  out of  5
rating by Kathy Freeman
"Been with State Farm over 20 years, They have Always Taken Good Care Of Me."
We responded:
"Thank you, Kathy! We truly appreciate your loyalty and trust over the past 20+ years! We’re honored to have had the opportunity to take care of you and truly appreciate you being part of the State Farm family. If there’s ever anything you need, we’re always here to help!"
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Annie Garrett

May 17, 2025

5  out of  5
rating by Annie Garrett
"I have been with State Farm a very long time and Ryson and his team are an exceptional group ti work with. Always incredibly helpful, efficient, and knowledgeable. I would absolutely recommend!"
We responded:
"Thank you so much, Annie! We truly appreciate your long-time loyalty and your kind words. It means a lot to know you’ve had a consistently positive experience with our team. Thanks for trusting us with your insurance! "
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Michael Conte

May 15, 2025

5  out of  5
rating by Michael Conte
"Austin was very helpful saved me around 50% on my auto"
We responded:
"Thank you, Michael. I'm thrilled to hear that Austin was able to help you save so significantly on your auto insurance! We always aim to provide the best service and value for our customers, and it's great to see we hit the mark. We appreciate your trust in us!"
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Davey Downs

May 13, 2025

5  out of  5
rating by Davey Downs
"Austin communication is top notch!!! His professionalism, honesty, and great pricing are who he is. He truly cares about his clients. Best Insurance Agent in the Nashville Area!!"
We responded:
"Thank you, Davey, for sharing about your positive experience with Austin! We strive to ensure our customers feel valued and well-informed. Your feedback really brightens our day and motivates us to maintain those high standards. Thanks for trusting us with your insurance needs."